Your privacy is our priority

Introduction & Scope

687db ("we", "our", "platform") is a safe and reliable online betting and casino service operated for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and, where necessary, share your personal information with third parties.

This Policy applies to the 687db website, mobile version, and all associated services. By using our platform, you accept the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.

What Information We Collect

687db may collect your personal information from various sources. Below is a detailed description of what types of information we collect and how we collect it:

Information You Provide Directly

When you register an account on 687db, use our services, or contact our support team, the following information may be collected:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial transaction details — such as bKash, Nagad, Rocket, Upay, or bank account information
• Messages and complaints sent to the support team

Automatically Collected Information

When you visit or use the 687db platform, our systems may automatically collect certain technical information:

• IP address and device type
• Browser version and operating system
• Pages visited and session duration
• Cookie and local storage data
• Referral source (where you came from before arriving at our site)

Information Received from Third Parties

To prevent fraud, verify identity, and ensure the security of financial transactions, we may collect supplementary information from trusted third-party service providers.

How We Use Your Information

687db uses your personal information only for the legitimate purposes listed below. We never use your information unnecessarily or sell it to third parties.

• Account management: To create, verify, and keep your account secure.
• Transaction processing: To handle deposits and withdrawals correctly — via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer support: To resolve your issues via 24/7 live chat and email.
• Legal compliance: To comply with applicable laws and regulations.
• Fraud and cheating prevention: To maintain the security of the platform and a fair gaming environment.
• Service improvement: To analyze user experience and further improve the platform.
• Responsible gaming promotion: To monitor your gaming patterns and ensure responsible gaming.
• Communication: To notify you about important account or security-related matters.

Cookies & Tracking Technologies

The 687db website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types

You can control cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the 687db platform to not work properly.

Sharing Information with Third Parties

687db never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer), identity verification, fraud prevention, and technical infrastructure management. These partners receive only the information necessary to complete their specific tasks and are bound by strict confidentiality agreements.

Legal Obligations

We may be required to provide necessary information to authorities in order to comply with a court order, government directive, or applicable law.

Business Restructuring

In the event of a merger, acquisition, or any other business restructuring, user information may be transferred. In such circumstances, we will notify you in advance and your information will remain protected under the same policies.

Data Security Measures

To ensure the security of your information on the 687db platform, we have implemented industry-standard technical and administrative safeguards:

• SSL/TLS Encryption: All data transmitted on the platform is protected by advanced SSL encryption technology.
• Secure Data Storage: Your personal information is stored in encrypted databases.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Audits: Regular audits are conducted to ensure the security of our systems.
• Fraud Detection Systems: Advanced systems are used to detect and prevent suspicious activity.

However, no transmission of information over the internet is completely secure. We take every possible step to protect your information, but 687db cannot be held liable for any data breach that is beyond our control.

Data Retention Period

687db retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with legal obligations.

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain information may be retained for a specified period for legal, regulatory, or fraud prevention purposes.
• Financial transaction records are retained for the period required by applicable law.
• Once the retention period expires, your information is securely deleted or anonymized.

Your Rights Regarding Your Information

As a user of 687db, you have certain fundamental rights regarding your personal information. We respect these rights and are committed to responding to your requests within a reasonable timeframe.

To exercise any of the above rights, please contact our support team. We will endeavor to respond to your request within 30 business days. In some cases, it may not be possible to fulfill all requests due to legal or regulatory reasons.

Protection of Minors' Information

687db services are strictly intended for individuals aged 21 and above only. We do not knowingly collect information from minors.

An age verification process must be completed at the time of account registration. If we receive credible information that personal data of a minor has been collected inadvertently, we will immediately delete that information and close the associated account.

To learn more about responsible gaming, please visit our Responsible Gaming page.

Changes to the Privacy Policy

687db may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• By displaying a prominent notice on the website
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use the 687db platform after the updated Policy is published, it will be assumed that you have accepted the new Policy. We recommend that you review this page regularly.

Applicable Law & Jurisdiction

This Privacy Policy and the use of your personal information are governed by applicable data protection laws and regulations. Any disputes relating to data will be resolved in accordance with the guidance of the relevant authorities.

We are always committed to the principles of transparency and accountability. The processing of personal information on the 687db platform is kept in line with best international practices and applicable local laws.